At 1ROSE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, register for our speed dating events, purchase products, or make any related transactions.

Information We Collect

    We collect information to facilitate your participation in our speed dating events and improve our services. The information we collect includes:

    1. Personal Information: When you purchase tickets through Humanitix or express interest through our website, we collect personal information such as your name, email address, phone number, gender, and any other details provided for attendance purposes.
    2. Payment Information: Payment details for ticket purchases and future product sales are securely processed via third-party services such as Humanitix and Shopify. We do not store your payment information directly.
    3. Event Preferences: Preferences you provide related to the event, such as gender preferences and other relevant details.
    4. Usage Information: When you interact with our website, we may collect information like your IP address, browser type, and interactions with the site.

    How We Use Your Information

    The information collected is used for several purposes, including but not limited to:

    1. Event Management: Organising and managing speed dating events, including registration and attendance tracking.
    2. Communication: Sending you updates, event reminders, and post-event follow-ups.
    3. Marketing: With your consent, sending promotional materials about future events, offers, or services.
    4. Product Sales: If you purchase products through Shopify, we will use your information to process the order, facilitate shipping, and provide any necessary customer service.
    Payment Processing and Ticket Purchases
    1. Humanitix: Ticket payments are processed securely through Humanitix. For details on how your payment information is handled, please refer to Humanitix's Payment Policy.
    2. Shopify: If you purchase products via Shopify, your payment details will be processed through Shopify’s secure system, which stores your payment information for faster future checkouts. For more information, please refer to Shopify's Privacy Policy.

    Photography and Recording Consent

    By attending 1ROSE events, you acknowledge and agree that photos, videos, and audio recordings may be taken during the event, which may include your image. These recordings may be used for promotional, marketing, or other business purposes, such as sharing on our website or social media platforms. If you do not wish to appear in recordings, please notify a staff member before the event.

    Data Security

    We take reasonable measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

    Data Retention

    We retain your personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. If you wish to request the deletion of your data, please contact us.

    Sharing Your Information

    We do not sell or rent your personal information to third parties. However, we may share information with trusted third-party service providers who assist with our business operations, including payment processing and event management. These third parties are required to maintain the confidentiality and security of your information.

    Your Rights

    You have the following rights regarding your data:

    1. Access: You can request to access the personal information we hold about you.
    2. Correction: You can request that we update or correct your information.
    3. Deletion: You can request the deletion of your personal data, subject to certain legal or contractual obligations.
    4. Opt-out: You can opt-out of receiving promotional communications from us.

    Updates to this Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted here, and significant updates will be communicated via email or through our website. Continued use of our services after updates constitutes your acceptance of the revised policy.

    Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at: